PRIVACY POLICY (A2P + SMS COMPLIANT)
Romeo Ruiz General Construction LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, use our services, or communicate with us via phone, email, or SMS text messaging.
Effective Date: January 14th, 2026
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information You Provide
Full name
Phone number
Email address
Home/business address
Service-related information you provide (project details, preferences, photos, etc.)
1.2 Automatically Collected Information
When you use our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited and time spent
Cookies and tracking data
1.3 SMS / Communication Data
If you opt in to receive SMS messages from us, we may collect:
Your phone number
Message content and communication history
Your opt-in and opt-out history
Date/time stamps of messages sent and received
2. How We Use Your Information
We use your information to:
Provide services, estimates, and scheduling
Respond to inquiries and communicate with you
Send appointment reminders and updates
Send service-related notifications
Improve our website, services, and customer experience
Send promotional offers (only if you opted in)
Comply with legal obligations
3. SMS / Text Messaging (A2P Compliance)
By providing your phone number and opting in, you agree to receive SMS text messages from Streamline Corp related to:
Estimates, project updates, and customer support
Appointment confirmations/reminders
Billing or payment notifications (if applicable)
Promotional messages (only if you opt in to marketing)
Important SMS Terms
Message frequency may vary
Message and data rates may apply
You can opt out at any time by replying STOP
You can get help at any time by replying HELP
4. Consent & Opt-In Policy (Required for A2P)
We only send SMS messages if you consent/opt in through one of the following methods:
Filling out a website form and checking an opt-in box
Booking a service and agreeing to receive texts
Messaging us first
Verbal opt-in (recorded/confirmed)
Written consent through contracts, intake forms, or email
We do not share or sell consumer opt-in data.
Your consent to receive SMS messages is not required to purchase services.
5. Cookies & Tracking Technologies
We may use cookies, pixels, or similar technologies to:
Understand user behavior
Improve site performance
Track conversions and marketing campaign performance
You can disable cookies in your browser settings, though this may affect site functionality.
6. Sharing Your Information
We may share your data only when necessary, including:
Service providers (CRM, scheduling software, SMS platforms, payment processors)
Contractors/subcontractors working on your service request
Legal or regulatory authorities if required by law
A2P Requirement (Important)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Text messaging opt-in data and consent will not be sold or shared.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure, and we cannot guarantee complete security.
8. Data Retention
We retain personal information only as long as needed for:
Business operations
Service delivery
Legal/accounting requirements
Dispute resolution
9. Your Rights & Choices
You may request to:
Access your personal data
Correct your information
Request deletion (where legally allowed)
Opt out of marketing communications
Opt out of SMS anytime by texting STOP
To request changes, contact us using the info below.
10. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Effective Date” will be revised.
12. Contact Us
If you have questions or requests regarding this Privacy Policy, contact:
Romeo Ruiz General Construction LLC
Email: [email protected]
Phone: 626-820-3394
Address: 11360 Thienes Ave South El Monte, CA 91733