PRIVACY POLICY

Last updated on January 14th 2026

Romeo Ruiz General Construction LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request an estimate, or interact with our services, including through SMS/text messaging.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

Name

Phone number

Email address

Home address / project location

Project details or photos you submit

Any other information you provide through forms, calls, texts, or emails

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages viewed and time spent

Referring website

General location (city/state)

This information helps us improve our website performance and user experience.

1.3 SMS / Text Messaging Information

If you opt in to receive SMS messages from us, we may collect:

Your mobile phone number

Message history (messages you send and receive from us)

Consent and opt-in timestamp

2. How We Use Your Information

We use your information to:

Provide estimates and construction services

Communicate about appointments, job updates, and project timelines

Respond to inquiries or customer support requests

Send service updates, confirmations, and reminders

Improve our website, marketing, and services

Send promotional offers (only when permitted and opted-in)

Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with:

Service providers (CRM systems, website hosting, payment processors, scheduling tools) who help us run the business

Contractors or subcontractors involved in fulfilling the services (only when necessary)

Legal authorities if required by law, regulation, or legal process

Business transfers (if we merge, sell, or transfer business assets)

4. SMS Messaging (A2P Compliance)

4.1 Consent to Receive Messages

By providing your phone number and opting in (via website forms, lead forms, scheduling pages, or direct request), you consent to receive text messages from Romeo Ruiz General Construction LLC. Messages may include:

Estimate confirmations

Appointment reminders

Project updates

Follow-up communications

Promotions (only if applicable)

Message frequency may vary.
Message and data rates may apply.

4.2 Opt-Out Instructions

You can opt out at any time by replying:
STOP to any text message.

After opting out, you will no longer receive SMS messages from us unless you opt in again.

4.3 Help Instructions

For help, reply:
HELP
or contact us at:
📞 626-820-3394
📧 [email protected]

4.4 No Sale of Mobile Data

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
We do not sell, rent, or share SMS consent or phone numbers for third-party marketing.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

Understand website traffic and user behavior

Improve functionality

Track marketing campaign performance

You can disable cookies in your browser settings, but certain features of the website may not work properly.

6. Your Choices

You may:

Request access to the personal information we have about you

Request corrections to your personal information

Request deletion of your personal information (when legally allowed)

Opt out of marketing emails or SMS messages at any time

7. Data Security

We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Romeo Ruiz General Construction LLC
📍 El Monte, CA
📞 626-820-3394
📧 [email protected]